Privacy Policy
Effective Date: June 6, 2025
Last Updated: June 6, 2025
SROVNAME s.r.o., with its registered office at Jaurisova 515/4, Michle, 140 00 Prague 4, Company ID: 284 62 998, as the data controller (hereinafter referred to as the “Controller”, “we”, or “our company”), hereby informs you about the manner and scope of personal data processing in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – “GDPR”).
The Controller has not appointed a Data Protection Officer (DPO), as it is not required due to the nature of the processing (Article 37 GDPR).
For any questions or requests regarding the processing of personal data, you can contact us by email at: info@selltoro.com.
1. Scope of Processing
In connection with providing our services, we process the following categories of data:
User account data: name, email address, account ID, login credentials.
Technical data: e.g., IP address, device type, operating system, browser type, language settings.
Service usage data: interaction with the application, analytics data, website traffic.
Communication data: contents of email or chat communications.
We do not collect personally identifiable information unless we have your explicit consent.
No automated decision-making or profiling, as defined in Article 22 GDPR, that would have legal effects on users, takes place.
2. Legal Bases for Processing Personal Data
We process personal data based on the following legal grounds under Article 6 of the GDPR:
Performance of a contract (Art. 6(1)(b) GDPR): if you create an account or use our service.
Compliance with a legal obligation (Art. 6(1)(c) GDPR): e.g., in the context of accounting and tax regulations.
Legitimate interest of the Controller (Art. 6(1)(f) GDPR): e.g., for analyzing traffic, preventing abuse, and ensuring service security.
Consent (Art. 6(1)(a) GDPR): e.g., for using cookies for marketing or analytics purposes.
We do not sell or share your data with third parties unless we have your consent or are required to do so by law.
You may withdraw your consent at any time via email or through your account settings on our website or app. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
3. Recipients of Personal Data
Your personal data may be shared with our contractual processors who assist us with technical operations. These may include:
Google (e.g., Google Cloud, Google Analytics)
Raynet (CRM system)
Supportbox (customer support)
In some cases, personal data may be transferred to countries outside the European Economic Area (EEA), particularly when using services provided by Google (e.g., in the USA). Transfers occur solely based on the European Commission's Standard Contractual Clauses in accordance with Article 46 GDPR.
We have concluded appropriate data processing agreements with all processors and ensure adequate protection of your data.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which they were collected or as required by applicable laws. After that period, the data will be securely deleted or anonymized.
5. Data Security
We have implemented appropriate technical and organizational measures to secure personal data, including:
Encryption of data in transit and at rest
Restricted access only for authorized personnel
Regular system updates and backups
6. Your Rights
In accordance with the GDPR, you have the following rights regarding your personal data:
Right to access your data (Art. 15 GDPR)
Right to rectification of inaccurate data (Art. 16 GDPR)
Right to erasure (“right to be forgotten”) (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
Right to withdraw your consent if processing is based on consent (Art. 7(3) GDPR)
To exercise these rights, please contact us at info@selltoro.com.
If you believe your personal data has been processed in violation of the GDPR, you have the right to lodge a complaint with the supervisory authority:
The Office for Personal Data Protection
Pplk. Sochora 27, 170 00 Prague 7
Website: www.uoou.cz
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The current version will always be available on this page with the effective date indicated.
